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Andy Stebbing
Lancaster County Treasurer

What is New

What is New

  1. The main dmv is now open at 7 am. (Lobby and Drive-thru). (Nov. 2013).
  2. US Bank was awarded the Treasurer's Office banking multi-year contract. This will save over $100,000 over the next several years. (Nov. 2013).
  3. We contacted all businesses with ten vehicles or more and farmers and streamlined the fleet process. Works so much smoother and more quickly! (August 2013).
  4. We enhanced our website and added more information. (June 2013).
  5. We placed our Checking account/Banking services out for bid. This is the first time in 12 years. (June 14, 2013).
  6. We reduced the transaction rate on property tax online and credit card payments. (June 28, 2013).
  7. The DMV implemented a new Digital Records for titles at our DMV. This was completed through a joint effort involving the State DMV, Lincoln-Lancaster County IS, and the State IS. A savings of $22,000 was realized over previous bids. (March 2013).
  8. We are acquiring free mulch from Lincoln Forestry Department for the DMV's. Inmates from the jail spread it around. We have saved $2000 last year.
  9. We remodeled the West O Street DMV with used furniture. We saved $15,685.00 from the estimate given for new furniture.
  10. We hired two on-call workers rather than filling a full time position. This saved us $16,112.00 in salary and benefits. It also allows a great deal more flexibility in scheduling.
  11. The new property tax roll system implementation was completed and has saved the county more than $250,000. (Nov. 29, 2012).
  12. Bill Jarrett was hired as Chief Deputy Treasurer and began work on December 20, 2012.
  13. Deputy Treasurer Terry Adams retired after almost four decades of serving Lancaster County.
  14. Michelle Raphael was hired as banking director/accountant/budget officer. She was with the Nebraska State Treasurer's Office for 16 years.
  15. Efficiencies have allowed for the reduction of an additional FTE. Our strength is now 39 Full Time Employees.
  16. A customer survey is now available at the DMV's. The questionnaires may be found throughout the offices.
  17. A new DMV manager, Mr. Don Arp, formerly with the Lincoln Police Department is now managing the DMV's. The DMV locations collect $80 million in registration and title fees, and distribute plates for 250,000 vehicles.
  18. VISA branded cards can now be used for payment at the DMV locations, along with MasterCard, and Discover.
  19. Underground sprinklers were installed at the West O facility.
  20. A new program was implemented using Lincoln residents who are on diversion or probation and need to work off hours. Very general housekeeping duties are being performed by these citizens.
  21. We have implemented a new system using unpaid UNL intern students at our offices.
  22. We saved $50,000 in banking fee's by streamlining our process. (Aug. 30, 2012).
  23. The office Organizational Chart was updated to reflect eliminating Account Clerk 1's, DMV Driver's License Clerks, and DMV Specialists. A current picture of the streamlined flow chart is available under the "About Us" tab on this website.
  24. Interior signage was installed at the DMV locations to help the flow of foot traffic.
  25. Renewals by mail have increased from 1500 per month to 3400 per month.
  26. We have started a process to create a "Supervisor" position within the ranks of the DMV Offices.
  27. We have made the West O Street facility much more secure. Alarmed, lighting, security camera's.
  28. A new state-of-the-art property tax software system was developed and implemented. The system was built by the Lancaster County/City of Lincoln Informational Services. We returned $250,000 in bond funds that we did not need.
  29. An additional 2.5 positions were eliminated. We now have a current strength of 40 FTE's. (May 4, 2012)
  30. Due to being more efficient we have reduce the number of staff by 2 FTE's. (Down to 42). (January 2012)
  31. A secured - locked mailbox has been installed and is now available for use at our West O facility.
  32. A new NSF Check policy attempting to recover $3000 in bad check banking fees annually was implemented.
  33. In order to streamline and expedite phone calls to the correct division in our office, a telephone voice response system was implemented.
  34. Our website has been upgraded and improved. 38,000 hits per month are common.
  35. Property tax bill statements and/or receipts can be printed from our website. By making property tax receipts available online, we have saved $20,000 annually on mailing and postage costs. (June 14, 2012)
  36. Services at the 555 South 10th Street location were expanded to allow for renewal of license plates. (Jan. 25, 2012)
  37. We have brought back to life the original County Treasurer's Seal which dates to the late 1800's.
  38. 50 trees at our West O Street facility were planted as part as a new landscaping project. The trees were grant funded through the Nebraska Forest Service. Trees were planted by inmates from County Corrections. (Oct. 12, 2011)
  39. We are writing new policies and procedures.
  40. We have implemented employee name tags.
  41. Office staff is being cross-trained to allow for more flexibility during workflow peak times.
  42. The County Treasurer location at Sun Valley and West O Streets is now ADA current.
  43. We have improved our hiring process to include a hiring panel, a criminal background screening, and complete reference checks.
  44. Online registrations increased from 2,000 per month to 3,000 per month. This not only reduces the number of people standing in line but saves money as well.
  45. We have selected two employees and recognized them as "Employee of the Year" for 2010, three for 2011, and two for 2012.
  46. We are conducting more in-depth employee annual evaluations, and have rewritten the process.
  47. A new dress code policy has been implemented allowing staff to wear appropriate business casual or casual attire.
  48. A new sick leave policy has been implemented that has significantly reduced sick leave use by 50% or more.
  49. Services at the Sun Valley and West O location have been expanded to include vehicle registration renewals and the processing of titles at no extra cost to the taxpayers. (Jan. 31, 2012)
  50. By recycling used license plates, we have collected $5,200 in scrap aluminum. The money is returned to the general fund. (July 6, 2012)
  51. We have provided all staff with email for better internal communication.
  52. 20 telephones that were not being used were disconnected allowing for a $5,000 annual savings.
  53. A new vehicle registration letter and mail system was implemented. The system saves time and money and protects people's confidential information. (Apr. 4, 2011)
  54. The Treasurer's Office now accepts credit and debit cards to pay for vehicle registrations and driver's licenses. (May 25, 2011)
  55. The County Treasurer's Office is now able to accept credit and debit cards for property taxes on all over the counter transactions. (March 3, 2011)
  56. Drive-thru hours were expanded from 7 a.m. to 5 p.m. at the 46th and R Street DMV. (Feb. 4, 2011).
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