What is New

1. We have expanded the drive-thru vehicle registration hours at no cost to our taxpayers.
2. We are accepting credit and debit cards for property taxes in face-to- face counter transactions.
3. We are accepting credit and debit cards for vehicle registrations and driver's licenses.
4. We installed a new vehicle registration letter and mail system that save time and money. (Scanner, envelope, privatize personal information).
5. We are updating our county website with new information on a very current basis. Monthly website hits have grown from 40,000 per month to 85,000 per month.
6. We have disconnected 20 telephones, saving $5,000 annually.
7. We have collected $3,000 in scrap aluminum used license plates from the public. In the past these were given to the State of Nebraska to dispose of.
8. We have opened up a second location to conduct vehicle registration renewals at no extra cost to the taxpayers. (Sun Valley and W. O Street).
9. We have authored a new sick leave policy and have reduced sick leave use by 50%.
10. We have written a new dress code policy allowing business casual or casual attire.
11. We did not fund 2.5 employee positions for the 2011 budget year and are holding the line with 42.5
12. We are conducting more in-depth employee annual evaluations, and are rewriting the current scales.
13. We have selected two employees and awarded them "Employee of the Year" for 2010, three others for 2011.
14. We have increased our online registrations from 2,000 per month to 3,000 per month. This not only reduces the number of people standing in line but saves money as well.
15. We have changed our hiring process.
16. Our West O Street office is now ADA current.
17. We are cross-training employees.
18. We have implemented employee name tags.
19. We are writing new policies and procedures.
20. We have planted 50 trees at our West O Street facility as part as a new landscaping project. The trees were grant funded through the Nebraska Forest Service. The trees were planted by inmates from County Corrections.
21. We have brought back to life the original County Treasurer's Seal which dates to the late 1800's or early 1900's.
22. You may now renew your license plates at 555 South 10th Street.
23. You may now print your property tax bill or receipt from our website.
24. We added telephone voice prompts which has cut our phone calls in half.
25. We have implemented a NSF Check policy attempting to recover $3000 in bad check banking fees annually.
26. We have installed a secured - locked mailbox at our West O facility.
27. We have eliminated 2.5 positions that were unfunded from last year. Our total authorized FTE's is now 42.5.
28. We have eliminated an additional 2.5 positions due to a change in state law that shifts more of the responsibilities of obtaining a driver's license to the State DMV. We now have a current strength of 40 FTE's.
29. We have changed our DMV license plate renewal letters at the public's request.
30. We are working with Lancaster County / City of Lincoln Informational Services in a joint effort to build a new, state-of-the-art property tax software system.
31. We have made the West O Street facility much more secure.
32. We have eliminated mailing property tax receipts out to the public in an effort to save $40,000 annually.
33. We have started a process to create a "Supervisor" position within the ranks of the DMV Offices.