DMV Wait time success

1. The drive through is open longer. 7 am to 5 pm.
2. Sick leave use is down 50 to 75%.
3. Internet renewals are increasing, by threefold.
4. We changed the mail renewal system. Mail renewals are increasing by more than double.
5. Plates and titles are now on West O Street.
6. Renewals are now being done at 555. S. 10th Street.
7. We have better signage to direct people to the correct area within the building. Much better flow of individuals.
8. We have implemented scanners and bar codes.
9. We now take credit and debit cards.
10. Keeping our website updated and current. We now have almost all popular forms listed there.
11. All forms and documents readily available at the clerk's windows.
12. Restructured the organizational chart and created supervisors.
13. Better training for staff.
14. New Policies.
15. Relaxed the dress code.
16. Employees that rededicate themselves each and every day to public service.